Hello.
I’m trying to validate some invoices that I created, but when I try to validate them, a warning message appears saying that I need to configure a customer account for my company.
In my Company account config, I can’t select any customer account, and, I don’t have idea where I can create one to my company account.
I’ve tried to create a financial account, but it doesn’t work. Can some please help me?
Thank you all
It’s empty?!
You have to complet it.
you need to have knowlegde of accounting.
try to read this :
https://docs.axelor.com/abs/5.0/functional/accounting.html#importing-an-accounting-plan
It’s base for french accounting. I don’t know how you can handle for your country.
in french the account 411XXX is for client, and 401XXX is for supplier.
Hello again.
I’m trying to configure a chart account to add the customer account in my company settins.
I managed to add the employee acount, but the platform still doesn’t allow me to add the customer account. I made two accounts: the employee account and the customer account.
I also configured a customer account in a client settings in the Accounting situation
For information, you can import a chart of accounting (do you use it ?)
Compare your configuration with the demo.axelor :
Just to be sure :
your society have to be configured as customer AND as supplier
On a chart of account verify please if you different level of client is good. Example for me :
411001 Mr&Mrs DUPONT
(child of)
411100 CUSTOMER SALES
(child of)
411 CUSTOMERS
(child of)
400 third party
(child of)
CL4 Third party accounts
I’m french and it’s maybe not the best advice with this example 
I did it! Thank you. You helped me a lot
Perfect ! Have fun with Axelor.
Please update this topic with [SOLVED/RESOLU]. Thank you !
