Customer due balance not shown in the 'Accounting situation' table

I generate and successfully validate an Invoice for a customer. However, the due balance is shown as 0.00 in the customer’s ‹ Accounting situation › table. What may be the problem? Why is the due balance not showing up?

Hello,

If you’re encountering errors, it’s possible that they may be caused by minor bugs in the version you are using. To mitigate this issue, I recommend updating to the latest version of the software, preferably v6.5 or above.

Newer versions often include bug fixes and improvements, which can help resolve issues that were present in earlier versions.

If you continue to encounter the same errors even after updating to the latest version, please provide more specific details about the errors so that we can further assist you in troubleshooting and finding a solution.

If you have any further questions or need additional guidance, please let me know.

best regards,