How to get mail notification

[KRISHNA6 (Krishna sai)]

Hi,
How to get the mail notification when a ticket is updated or assigned,
Thankyou.

[rch-axelor (Axelor Staff)]

How to get the get mail notification when the Ticket is updated or Assigned

Hello Follower can be added from the Ticket form view. Mail will be delivered to all the follower of specific ticket. On which field value updation, follower should get the mail, can be configured from domain-model : Messaging :: Axelor Documentation. Thank you.