Problem to send email smtp

Hello,

I configured smtp account into configuration->message etc.
I tested the connection, fetched emails, everyyhings is ok.

But when I trie to send email from axelor, email is not send and stay to “En cours”.

Do you know how to solve it?

Hi,
Never see that kind of trouble.
Is there any information inside the tomcat logs files ?
From the same computer can you make a TELNET:25 to the target SMTP server ?

Regards

Hi,
thank you for your response, here are my logs:
total 1796524
-rwxr-x— 1 tomcat root 0 Dec 19 11:50 manager.2019-12-19.log
-rwxr-x— 1 tomcat root 0 Dec 19 11:50 host-manager.2019-12-19.log
-rwxr-x— 1 tomcat root 50947 Dec 19 17:25 catalina.2019-12-19.log
-rwxr-x— 1 tomcat root 37314 Dec 19 20:41 localhost.2019-12-19.log
-rwxr-x— 1 tomcat root 1145056 Dec 19 22:10 localhost_access_log.2019-12-19.txt
-rw-r----- 1 tomcat tomcat 22551 Dec 20 04:45 localhost.2019-12-20.log
-rw-r----- 1 tomcat tomcat 1162 Dec 20 06:31 catalina.2019-12-20.log
-rw-r----- 1 tomcat tomcat 344018 Dec 20 23:57 localhost_access_log.2019-12-20.txt
-rw-r----- 1 tomcat tomcat 2445 Dec 21 11:07 catalina.2019-12-21.log
-rw-r----- 1 tomcat tomcat 785157 Dec 21 23:22 localhost_access_log.2019-12-21.txt
-rw-r----- 1 tomcat tomcat 1601 Dec 22 20:04 catalina.2019-12-22.log
-rw-r----- 1 tomcat tomcat 7699 Dec 22 20:04 localhost_access_log.2019-12-22.txt
-rw-r----- 1 tomcat tomcat 998535 Dec 23 23:07 localhost_access_log.2019-12-23.txt
-rw-r----- 1 tomcat tomcat 1757 Dec 23 23:36 catalina.2019-12-23.log
-rw-r----- 1 tomcat tomcat 2505 Dec 24 20:18 catalina.2019-12-24.log
-rw-r----- 1 tomcat tomcat 160381 Dec 24 21:00 localhost_access_log.2019-12-24.txt
-rw-r----- 1 tomcat tomcat 149 Dec 25 14:08 catalina.2019-12-25.log
-rw-r----- 1 tomcat tomcat 3669 Dec 25 22:47 localhost_access_log.2019-12-25.txt
-rw-r----- 1 tomcat tomcat 1459 Dec 26 09:12 catalina.2019-12-26.log
-rw-r----- 1 tomcat tomcat 3713 Dec 26 19:43 localhost_access_log.2019-12-26.txt
-rw-r----- 1 tomcat tomcat 1750 Dec 27 19:29 catalina.2019-12-27.log
-rw-r----- 1 tomcat tomcat 2253 Dec 27 23:27 localhost_access_log.2019-12-27.txt
-rw-r----- 1 tomcat tomcat 1343 Dec 28 13:34 catalina.2019-12-28.log
-rw-r----- 1 tomcat tomcat 3850 Dec 28 23:50 localhost_access_log.2019-12-28.txt
-rw-r----- 1 tomcat tomcat 1312 Dec 29 19:42 catalina.2019-12-29.log
-rw-r----- 1 tomcat tomcat 2962 Dec 29 23:35 localhost_access_log.2019-12-29.txt
-rw-r----- 1 tomcat tomcat 1195 Dec 30 08:41 catalina.2019-12-30.log
-rw-r----- 1 tomcat tomcat 784333 Dec 30 23:38 localhost_access_log.2019-12-30.txt
-rw-r----- 1 tomcat tomcat 2477 Dec 31 14:22 catalina.2019-12-31.log
-rw-r----- 1 tomcat tomcat 152475 Dec 31 22:37 localhost_access_log.2019-12-31.txt
-rw-r----- 1 tomcat tomcat 12429 Jan 1 23:19 localhost_access_log.2020-01-01.txt
-rw-r----- 1 tomcat tomcat 445 Jan 1 23:31 catalina.2020-01-01.log
-rw-r----- 1 tomcat tomcat 3781 Jan 2 20:37 catalina.2020-01-02.log
-rw-r----- 1 tomcat tomcat 251986 Jan 2 22:58 localhost_access_log.2020-01-02.txt
-rw-r----- 1 tomcat tomcat 1757 Jan 3 23:58 catalina.2020-01-03.log
-rw-r----- 1 tomcat tomcat 59790 Jan 3 23:58 localhost_access_log.2020-01-03.txt
-rw-r----- 1 tomcat tomcat 4875 Jan 4 23:07 localhost_access_log.2020-01-04.txt
-rw-r----- 1 tomcat tomcat 2655 Jan 5 23:37 catalina.2020-01-05.log
-rw-r----- 1 tomcat tomcat 4480 Jan 5 23:37 localhost_access_log.2020-01-05.txt
-rw-r----- 1 tomcat tomcat 97069 Jan 6 22:54 localhost_access_log.2020-01-06.txt
-rw-r----- 1 tomcat tomcat 3211 Jan 7 22:13 catalina.2020-01-07.log
-rw-r----- 1 tomcat tomcat 337275 Jan 7 23:06 localhost_access_log.2020-01-07.txt
-rw-r----- 1 tomcat tomcat 2325 Jan 8 19:54 catalina.2020-01-08.log
-rw-r----- 1 tomcat tomcat 579067 Jan 8 23:50 localhost_access_log.2020-01-08.txt
-rw-r----- 1 tomcat tomcat 2623 Jan 9 18:22 catalina.2020-01-09.log
-rw-r----- 1 tomcat tomcat 262116 Jan 9 23:42 localhost_access_log.2020-01-09.txt
-rw-r----- 1 tomcat tomcat 7885 Jan 10 14:28 localhost.2020-01-10.log
-rw-r----- 1 tomcat tomcat 1194 Jan 10 22:11 catalina.2020-01-10.log
-rw-r----- 1 tomcat tomcat 466427 Jan 10 23:15 localhost_access_log.2020-01-10.txt
-rw-r----- 1 tomcat tomcat 297 Jan 11 23:23 catalina.2020-01-11.log
-rw-r----- 1 tomcat tomcat 8711 Jan 11 23:34 localhost_access_log.2020-01-11.txt
-rw-r----- 1 tomcat tomcat 1282 Jan 12 12:01 catalina.2020-01-12.log
-rw-r----- 1 tomcat tomcat 10425 Jan 12 23:52 localhost_access_log.2020-01-12.txt
-rw-r----- 1 tomcat tomcat 7885 Jan 13 10:08 localhost.2020-01-13.log
-rw-r----- 1 tomcat tomcat 3782 Jan 13 21:45 catalina.2020-01-13.log
-rw-r----- 1 tomcat tomcat 607886 Jan 13 23:48 localhost_access_log.2020-01-13.txt
-rw-r----- 1 tomcat tomcat 1459 Jan 14 21:12 catalina.2020-01-14.log
-rw-r----- 1 tomcat tomcat 204602 Jan 14 22:29 localhost_access_log.2020-01-14.txt
-rw-r----- 1 tomcat tomcat 2356 Jan 15 13:29 catalina.2020-01-15.log
-rw-r----- 1 tomcat tomcat 381948 Jan 15 23:50 localhost_access_log.2020-01-15.txt
-rw-r----- 1 tomcat tomcat 5812 Jan 16 18:29 catalina.2020-01-16.log
-rw-r----- 1 tomcat tomcat 560975 Jan 16 23:34 localhost_access_log.2020-01-16.txt
-rw-r----- 1 tomcat tomcat 3511 Jan 17 19:29 catalina.2020-01-17.log
-rw-r----- 1 tomcat tomcat 176829 Jan 17 23:20 localhost_access_log.2020-01-17.txt
-rw-r----- 1 tomcat tomcat 1607 Jan 18 22:04 catalina.2020-01-18.log
-rw-r----- 1 tomcat tomcat 233581 Jan 18 23:38 localhost_access_log.2020-01-18.txt
-rw-r----- 1 tomcat tomcat 1162 Jan 19 07:25 catalina.2020-01-19.log
-rw-r----- 1 tomcat tomcat 7669 Jan 19 23:46 localhost_access_log.2020-01-19.txt
-rw-r----- 1 tomcat tomcat 6973 Jan 20 19:32 catalina.2020-01-20.log
-rw-r----- 1 tomcat tomcat 579657 Jan 20 23:42 localhost_access_log.2020-01-20.txt
-rw-r----- 1 tomcat tomcat 2770 Jan 21 17:03 catalina.2020-01-21.log
-rw-r----- 1 tomcat tomcat 138658 Jan 21 23:51 localhost_access_log.2020-01-21.txt
-rw-r----- 1 tomcat tomcat 3636 Jan 22 17:46 catalina.2020-01-22.log
-rw-r----- 1 tomcat tomcat 111525 Jan 22 23:46 localhost_access_log.2020-01-22.txt
-rw-r----- 1 tomcat tomcat 3519 Jan 23 22:03 catalina.2020-01-23.log
-rw-r----- 1 tomcat tomcat 254230 Jan 23 23:51 localhost_access_log.2020-01-23.txt
-rw-r----- 1 tomcat tomcat 1311 Jan 24 13:37 catalina.2020-01-24.log
-rw-r----- 1 tomcat tomcat 160878 Jan 24 22:50 localhost_access_log.2020-01-24.txt
-rw-r----- 1 tomcat tomcat 2054 Jan 25 22:52 catalina.2020-01-25.log
-rw-r----- 1 tomcat tomcat 5528 Jan 25 22:53 localhost_access_log.2020-01-25.txt
-rw-r----- 1 tomcat tomcat 298 Jan 26 11:08 catalina.2020-01-26.log
-rw-r----- 1 tomcat tomcat 3673 Jan 26 22:51 localhost_access_log.2020-01-26.txt
-rw-r----- 1 tomcat tomcat 1194 Jan 27 21:44 catalina.2020-01-27.log
-rw-r----- 1 tomcat tomcat 164080 Jan 27 22:56 localhost_access_log.2020-01-27.txt
-rw-r----- 1 tomcat tomcat 1162 Jan 28 21:54 catalina.2020-01-28.log
-rw-r----- 1 tomcat tomcat 240696 Jan 28 22:33 localhost_access_log.2020-01-28.txt
-rw-r----- 1 tomcat tomcat 2228 Jan 29 14:11 catalina.2020-01-29.log
-rw-r----- 1 tomcat tomcat 347652 Jan 29 23:04 localhost_access_log.2020-01-29.txt
-rw-r----- 1 tomcat tomcat 1283 Jan 30 12:36 catalina.2020-01-30.log
-rw-r----- 1 tomcat tomcat 41574 Jan 30 23:13 localhost_access_log.2020-01-30.txt
-rw-r----- 1 tomcat tomcat 2473 Jan 31 18:16 catalina.2020-01-31.log
-rw-r----- 1 tomcat tomcat 38902 Jan 31 23:48 localhost_access_log.2020-01-31.txt
-rw-r----- 1 tomcat tomcat 1162 Feb 1 17:37 catalina.2020-02-01.log
-rw-r----- 1 tomcat tomcat 5221 Feb 1 23:23 localhost_access_log.2020-02-01.txt
-rw-r----- 1 tomcat tomcat 1460 Feb 2 20:49 catalina.2020-02-02.log
-rw-r----- 1 tomcat tomcat 5360 Feb 2 22:57 localhost_access_log.2020-02-02.txt
-rw-r----- 1 tomcat tomcat 3756 Feb 3 21:48 catalina.2020-02-03.log
-rw-r----- 1 tomcat tomcat 239046 Feb 3 23:56 localhost_access_log.2020-02-03.txt
-rw-r----- 1 tomcat tomcat 1162 Feb 4 18:46 catalina.2020-02-04.log
-rw-r----- 1 tomcat tomcat 1305524 Feb 4 23:23 localhost_access_log.2020-02-04.txt
-rw-r----- 1 tomcat tomcat 3064 Feb 5 23:34 catalina.2020-02-05.log
-rw-r----- 1 tomcat tomcat 568338 Feb 5 23:36 localhost_access_log.2020-02-05.txt
-rw-r----- 1 tomcat tomcat 1312 Feb 6 20:57 catalina.2020-02-06.log
-rw-r----- 1 tomcat tomcat 49276 Feb 6 23:32 localhost_access_log.2020-02-06.txt
-rw-r----- 1 tomcat tomcat 1309 Feb 7 20:29 catalina.2020-02-07.log
-rw-r----- 1 tomcat tomcat 184498 Feb 7 23:33 localhost_access_log.2020-02-07.txt
-rw-r----- 1 tomcat tomcat 147 Feb 8 16:09 catalina.2020-02-08.log
-rw-r----- 1 tomcat tomcat 4839 Feb 8 23:01 localhost_access_log.2020-02-08.txt
-rw-r----- 1 tomcat tomcat 1194 Feb 9 04:09 catalina.2020-02-09.log
-rw-r----- 1 tomcat tomcat 3924 Feb 9 22:37 localhost_access_log.2020-02-09.txt
-rw-r----- 1 tomcat tomcat 1309 Feb 10 18:50 catalina.2020-02-10.log
-rw-r----- 1 tomcat tomcat 147461 Feb 10 23:53 localhost_access_log.2020-02-10.txt
-rw-r----- 1 tomcat tomcat 0 Feb 11 11:03 manager.2020-02-11.log
-rw-r----- 1 tomcat tomcat 0 Feb 11 11:03 host-manager.2020-02-11.log
-rw-r----- 1 tomcat tomcat 9261 Feb 11 11:45 localhost.2020-02-11.log
-rw-r----- 1 tomcat tomcat 70311 Feb 11 21:49 catalina.2020-02-11.log
-rw-r----- 1 tomcat tomcat 1213357 Feb 11 23:38 localhost_access_log.2020-02-11.txt
-rw-r----- 1 tomcat tomcat 1639 Feb 12 17:50 catalina.2020-02-12.log
-rw-r----- 1 tomcat tomcat 680552 Feb 12 23:02 localhost_access_log.2020-02-12.txt
-rw-r----- 1 tomcat tomcat 5894 Feb 13 19:59 catalina.2020-02-13.log
-rw-r----- 1 tomcat tomcat 528432 Feb 13 22:33 localhost_access_log.2020-02-13.txt
-rw-r----- 1 tomcat tomcat 4769 Feb 14 21:22 catalina.2020-02-14.log
-rw-r----- 1 tomcat tomcat 1456720 Feb 14 22:54 localhost_access_log.2020-02-14.txt
-rw-r----- 1 tomcat tomcat 739 Feb 15 19:06 catalina.2020-02-15.log
-rw-r----- 1 tomcat tomcat 4451 Feb 15 23:15 localhost_access_log.2020-02-15.txt
-rw-r----- 1 tomcat tomcat 1344 Feb 16 10:47 catalina.2020-02-16.log
-rw-r----- 1 tomcat tomcat 4368 Feb 16 23:14 localhost_access_log.2020-02-16.txt
-rw-r----- 1 tomcat tomcat 2799 Feb 17 21:59 catalina.2020-02-17.log
-rw-r----- 1 tomcat tomcat 386024 Feb 17 23:59 localhost_access_log.2020-02-17.txt
-rw-r----- 1 tomcat tomcat 2325 Feb 18 15:41 catalina.2020-02-18.log
-rw-r----- 1 tomcat tomcat 289752 Feb 18 22:54 localhost_access_log.2020-02-18.txt
-rw-r----- 1 tomcat tomcat 2769 Feb 19 23:00 catalina.2020-02-19.log
-rw-r----- 1 tomcat tomcat 160972 Feb 19 23:00 localhost_access_log.2020-02-19.txt
-rw-r----- 1 tomcat tomcat 4675 Feb 20 19:56 catalina.2020-02-20.log
-rw-r----- 1 tomcat tomcat 120177 Feb 20 23:13 localhost_access_log.2020-02-20.txt
-rw-r----- 1 tomcat tomcat 3190 Feb 21 21:21 catalina.2020-02-21.log
-rw-r----- 1 tomcat tomcat 202629 Feb 21 23:52 localhost_access_log.2020-02-21.txt
-rw-r----- 1 tomcat tomcat 297 Feb 22 21:06 catalina.2020-02-22.log
-rw-r----- 1 tomcat tomcat 6234 Feb 22 23:01 localhost_access_log.2020-02-22.txt
-rw-r----- 1 tomcat tomcat 1609 Feb 23 22:33 catalina.2020-02-23.log
-rw-r----- 1 tomcat tomcat 2913 Feb 23 23:33 localhost_access_log.2020-02-23.txt
-rw-r----- 1 tomcat tomcat 1162 Feb 24 10:55 catalina.2020-02-24.log
-rw-r----- 1 tomcat tomcat 103310 Feb 24 23:43 localhost_access_log.2020-02-24.txt
-rw-r----- 1 tomcat tomcat 2324 Feb 25 19:47 catalina.2020-02-25.log
-rw-r----- 1 tomcat tomcat 65548 Feb 25 23:34 localhost_access_log.2020-02-25.txt
-rw-r----- 1 tomcat tomcat 3267 Feb 26 21:06 catalina.2020-02-26.log
-rw-r----- 1 tomcat tomcat 82418 Feb 26 23:31 localhost_access_log.2020-02-26.txt
-rw-r----- 1 tomcat tomcat 5274 Feb 27 20:46 catalina.2020-02-27.log
-rw-r----- 1 tomcat tomcat 299420 Feb 27 23:59 localhost_access_log.2020-02-27.txt
-rw-r----- 1 tomcat tomcat 2324 Feb 28 23:28 catalina.2020-02-28.log
-rw-r----- 1 tomcat tomcat 570994 Feb 28 23:46 localhost_access_log.2020-02-28.txt
-rw-r----- 1 tomcat tomcat 1043 Feb 29 16:51 catalina.2020-02-29.log
-rw-r----- 1 tomcat tomcat 3884 Feb 29 23:04 localhost_access_log.2020-02-29.txt
-rw-r----- 1 tomcat tomcat 1343 Mar 1 09:02 catalina.2020-03-01.log
-rw-r----- 1 tomcat tomcat 22012 Mar 1 23:25 localhost_access_log.2020-03-01.txt
-rw-r----- 1 tomcat tomcat 1936 Mar 2 14:52 catalina.2020-03-02.log
-rw-r----- 1 tomcat tomcat 271071 Mar 2 22:36 localhost_access_log.2020-03-02.txt
-rw-r----- 1 tomcat tomcat 5485 Mar 3 18:35 catalina.2020-03-03.log
-rw-r----- 1 tomcat tomcat 197993 Mar 3 23:55 localhost_access_log.2020-03-03.txt
-rw-r----- 1 tomcat tomcat 5513 Mar 4 22:26 catalina.2020-03-04.log
-rw-r----- 1 tomcat tomcat 280543 Mar 4 23:17 localhost_access_log.2020-03-04.txt
-rw-r----- 1 tomcat tomcat 3241 Mar 5 22:15 catalina.2020-03-05.log
-rw-r----- 1 tomcat tomcat 385374 Mar 5 23:02 localhost_access_log.2020-03-05.txt
-rw-r----- 1 tomcat tomcat 3365 Mar 6 21:38 catalina.2020-03-06.log
-rw-r----- 1 tomcat tomcat 232037 Mar 6 23:55 localhost_access_log.2020-03-06.txt
-rw-r----- 1 tomcat tomcat 122749 Mar 7 22:33 localhost_access_log.2020-03-07.txt
-rw-r----- 1 tomcat tomcat 2683 Mar 7 23:49 catalina.2020-03-07.log
-rw-r----- 1 tomcat tomcat 1162 Mar 8 09:27 catalina.2020-03-08.log
-rw-r----- 1 tomcat tomcat 3329 Mar 8 23:56 localhost_access_log.2020-03-08.txt
-rw-r----- 1 tomcat tomcat 148 Mar 9 01:32 catalina.2020-03-09.log
-rw-r----- 1 tomcat tomcat 94054 Mar 9 23:58 localhost_access_log.2020-03-09.txt
-rw-r----- 1 tomcat tomcat 4374 Mar 10 22:50 catalina.2020-03-10.log
-rw-r----- 1 tomcat tomcat 489165 Mar 10 23:40 localhost_access_log.2020-03-10.txt
-rw-r----- 1 tomcat tomcat 743 Mar 11 20:20 catalina.2020-03-11.log
-rw-r----- 1 tomcat tomcat 367327 Mar 11 23:41 localhost_access_log.2020-03-11.txt
-rw-r----- 1 tomcat tomcat 3249 Mar 12 14:45 catalina.2020-03-12.log
-rw-r----- 1 tomcat tomcat 391459 Mar 12 23:57 localhost_access_log.2020-03-12.txt
-rw-r----- 1 tomcat tomcat 2622 Mar 13 21:40 catalina.2020-03-13.log
-rw-r----- 1 tomcat tomcat 266345 Mar 13 23:59 localhost_access_log.2020-03-13.txt
-rw-r----- 1 tomcat tomcat 1162 Mar 14 19:42 catalina.2020-03-14.log
-rw-r----- 1 tomcat tomcat 130023 Mar 14 21:52 localhost_access_log.2020-03-14.txt
-rw-r----- 1 tomcat tomcat 7884 Mar 15 16:42 localhost.2020-03-15.log
-rw-r----- 1 tomcat tomcat 104112 Mar 15 23:06 localhost_access_log.2020-03-15.txt
-rw-r----- 1 tomcat tomcat 148 Mar 15 23:36 catalina.2020-03-15.log
-rw-r----- 1 tomcat tomcat 4831 Mar 16 17:45 catalina.2020-03-16.log
-rw-r----- 1 tomcat tomcat 1116418 Mar 16 22:10 localhost_access_log.2020-03-16.txt
-rw-r----- 1 tomcat tomcat 1311 Mar 17 13:39 catalina.2020-03-17.log
-rw-r----- 1 tomcat tomcat 10157 Mar 17 23:08 localhost_access_log.2020-03-17.txt
-rw-r----- 1 tomcat tomcat 1607 Mar 18 15:56 catalina.2020-03-18.log
-rw-r----- 1 tomcat tomcat 3321 Mar 18 22:54 localhost_access_log.2020-03-18.txt
-rw-r----- 1 tomcat tomcat 1310 Mar 19 17:36 catalina.2020-03-19.log
-rw-r----- 1 tomcat tomcat 40111 Mar 19 20:28 localhost_access_log.2020-03-19.txt
-rw-r----- 1 tomcat tomcat 1311 Mar 20 18:05 catalina.2020-03-20.log
-rw-r----- 1 tomcat tomcat 4528 Mar 20 23:59 localhost_access_log.2020-03-20.txt
-rw-r----- 1 tomcat tomcat 297 Mar 21 08:47 catalina.2020-03-21.log
-rw-r----- 1 tomcat tomcat 4816 Mar 21 23:57 localhost_access_log.2020-03-21.txt
-rw-r----- 1 tomcat tomcat 1938 Mar 22 19:22 catalina.2020-03-22.log
-rw-r----- 1 tomcat tomcat 5037 Mar 22 23:40 localhost_access_log.2020-03-22.txt
-rw-r----- 1 tomcat tomcat 7849 Mar 23 10:36 localhost.2020-03-23.log
-rw-r----- 1 tomcat tomcat 2918 Mar 23 13:31 catalina.2020-03-23.log
-rw-r----- 1 tomcat tomcat 1282568 Mar 23 23:22 localhost_access_log.2020-03-23.txt
-rw-r----- 1 tomcat tomcat 2653 Mar 24 19:58 catalina.2020-03-24.log
-rw-r----- 1 tomcat tomcat 834426 Mar 24 21:34 localhost_access_log.2020-03-24.txt
-rw-r----- 1 tomcat tomcat 2653 Mar 25 21:31 catalina.2020-03-25.log
-rw-r----- 1 tomcat tomcat 77257 Mar 25 22:23 localhost_access_log.2020-03-25.txt
-rw-r----- 1 tomcat tomcat 1162 Mar 26 21:00 catalina.2020-03-26.log
-rw-r----- 1 tomcat tomcat 245446 Mar 26 23:45 localhost_access_log.2020-03-26.txt
-rw-r----- 1 tomcat tomcat 1609 Mar 27 17:01 catalina.2020-03-27.log
-rw-r----- 1 tomcat tomcat 1022407 Mar 27 23:18 localhost_access_log.2020-03-27.txt
-rw-r----- 1 tomcat tomcat 2622 Mar 28 16:40 catalina.2020-03-28.log
-rw-r----- 1 tomcat tomcat 102247 Mar 28 23:19 localhost_access_log.2020-03-28.txt
-rw-r----- 1 tomcat tomcat 1311 Mar 29 22:35 catalina.2020-03-29.log
-rw-r----- 1 tomcat tomcat 4078 Mar 29 23:31 localhost_access_log.2020-03-29.txt
-rw-r----- 1 tomcat tomcat 4079 Mar 30 19:54 catalina.2020-03-30.log
-rw-r----- 1 tomcat tomcat 767286 Mar 30 23:42 localhost_access_log.2020-03-30.txt
-rw-r----- 1 tomcat tomcat 2620 Mar 31 13:33 catalina.2020-03-31.log
-rw-r----- 1 tomcat tomcat 589661 Mar 31 23:24 localhost_access_log.2020-03-31.txt
-rw-r----- 1 tomcat tomcat 3068 Apr 1 22:33 catalina.2020-04-01.log
-rw-r----- 1 tomcat tomcat 251502 Apr 1 23:43 localhost_access_log.2020-04-01.txt
-rw-r----- 1 tomcat tomcat 3486 Apr 2 23:37 catalina.2020-04-02.log
-rw-r----- 1 tomcat tomcat 378599 Apr 2 23:57 localhost_access_log.2020-04-02.txt
-rw-r----- 1 tomcat tomcat 1754 Apr 3 16:57 catalina.2020-04-03.log
-rw-r----- 1 tomcat tomcat 2099188 Apr 3 23:49 localhost_access_log.2020-04-03.txt
-rw-r----- 1 tomcat tomcat 1311 Apr 4 06:47 catalina.2020-04-04.log
-rw-r----- 1 tomcat tomcat 5241 Apr 4 22:52 localhost_access_log.2020-04-04.txt
-rw-r----- 1 tomcat tomcat 2472 Apr 5 14:25 catalina.2020-04-05.log
-rw-r----- 1 tomcat tomcat 99441 Apr 5 23:23 localhost_access_log.2020-04-05.txt
-rw-r----- 1 tomcat tomcat 3214 Apr 6 15:56 catalina.2020-04-06.log
-rw-r----- 1 tomcat tomcat 1257736 Apr 6 23:59 localhost_access_log.2020-04-06.txt
-rw-r----- 1 tomcat tomcat 7849 Apr 7 11:59 localhost.2020-04-07.log
-rw-r----- 1 tomcat tomcat 4077 Apr 7 23:05 catalina.2020-04-07.log
-rw-r----- 1 tomcat tomcat 1653125 Apr 7 23:26 localhost_access_log.2020-04-07.txt
-rw-r----- 1 tomcat tomcat 3964 Apr 8 22:43 catalina.2020-04-08.log
-rw-r----- 1 tomcat tomcat 1768620 Apr 8 22:45 localhost_access_log.2020-04-08.txt
-rw-r----- 1 tomcat tomcat 7448 Apr 9 18:31 catalina.2020-04-09.log
-rw-r----- 1 tomcat tomcat 1114506 Apr 9 22:56 localhost_access_log.2020-04-09.txt
-rw-r----- 1 tomcat tomcat 6408 Apr 10 18:32 catalina.2020-04-10.log
-rw-r----- 1 tomcat tomcat 1829221 Apr 10 23:37 localhost_access_log.2020-04-10.txt
-rw-r----- 1 tomcat tomcat 2622 Apr 11 18:38 catalina.2020-04-11.log
-rw-r----- 1 tomcat tomcat 448566 Apr 11 22:18 localhost_access_log.2020-04-11.txt
-rw-r----- 1 tomcat tomcat 35814 Apr 12 23:23 localhost_access_log.2020-04-12.txt
-rw-r----- 1 tomcat tomcat 2622 Apr 13 18:37 catalina.2020-04-13.log
-rw-r----- 1 tomcat tomcat 567016 Apr 13 23:07 localhost_access_log.2020-04-13.txt
-rw-r----- 1 tomcat tomcat 7885 Apr 14 13:40 localhost.2020-04-14.log
-rw-r----- 1 tomcat tomcat 3486 Apr 14 18:41 catalina.2020-04-14.log
-rw-r----- 1 tomcat tomcat 1584993 Apr 14 21:57 localhost_access_log.2020-04-14.txt
-rw-r----- 1 tomcat tomcat 2473 Apr 15 22:36 catalina.2020-04-15.log
-rw-r----- 1 tomcat tomcat 1039002 Apr 15 22:39 localhost_access_log.2020-04-15.txt
-rw-r----- 1 tomcat tomcat 5393 Apr 16 22:51 catalina.2020-04-16.log
-rw-r----- 1 tomcat tomcat 724454 Apr 16 22:51 localhost_access_log.2020-04-16.txt
-rw-r----- 1 tomcat tomcat 4970 Apr 17 20:45 catalina.2020-04-17.log
-rw-r----- 1 tomcat tomcat 1820913 Apr 17 23:44 localhost_access_log.2020-04-17.txt
-rw-r----- 1 tomcat tomcat 3514 Apr 18 22:13 catalina.2020-04-18.log
-rw-r----- 1 tomcat tomcat 1000459 Apr 18 23:52 localhost_access_log.2020-04-18.txt
-rw-r----- 1 tomcat tomcat 1460 Apr 19 21:23 catalina.2020-04-19.log
-rw-r----- 1 tomcat tomcat 116295 Apr 19 23:59 localhost_access_log.2020-04-19.txt
-rw-r----- 1 tomcat tomcat 15770 Apr 20 16:12 localhost.2020-04-20.log
-rw-r----- 1 tomcat tomcat 1754 Apr 20 23:17 catalina.2020-04-20.log
-rw-r----- 1 tomcat tomcat 1426981 Apr 20 23:24 localhost_access_log.2020-04-20.txt
-rw-r----- 1 tomcat tomcat 15721 Apr 21 16:59 localhost.2020-04-21.log
-rw-r----- 1 tomcat tomcat 6111 Apr 21 20:28 catalina.2020-04-21.log
-rw-r----- 1 tomcat tomcat 1489776 Apr 21 23:31 localhost_access_log.2020-04-21.txt
-rw-r----- 1 tomcat tomcat 148 Apr 22 08:03 catalina.2020-04-22.log
-rw-r----- 1 tomcat tomcat 1788248735 Apr 22 09:03 catalina.out
-rw-r----- 1 tomcat tomcat 268206 Apr 22 09:03 localhost_access_log.2020-04-22.txt

and the telnet command:
root@vpsXXXX:~# telnet smtp.orange.fr 25
Trying 193.252.22.84…
Connected to smtp.orange.fr.
Escape character is ‘^]’.

Bonjour,
What I need is the content of the last log not the list of ! Please provide the last “localhostxxx” and “catalina xxx” files content.

It seems that u r using an ISP SMTP (Orange) you should use your @orange.fr credential to send email through this server (SMTP Aurthentication).

Regards

Bonjour femtonext,

Here are my log:
104.185.149.1 - - [22/Apr/2020:00:29:13 +0200] “GET / HTTP/1.1” 400 762
61.219.11.153 - - [22/Apr/2020:00:35:28 +0200] “-” 400 1879
45.13.93.82 - - [22/Apr/2020:01:25:29 +0200] “CONNECT ip.ws.126.net:443 HTTP/1.1” 400 795
190.111.142.87 - - [22/Apr/2020:01:43:26 +0200] “GET / HTTP/1.1” 302 -
5.188.206.18 - - [22/Apr/2020:02:14:14 +0200] “-” 400 1879
170.247.29.224 - - [22/Apr/2020:02:56:14 +0200] “GET / HTTP/1.1” 302 -
177.185.105.200 - - [22/Apr/2020:03:53:31 +0200] “GET / HTTP/1.1” 302 -
162.243.131.153 - - [22/Apr/2020:05:05:31 +0200] “GET /hudson HTTP/1.1” 302 -
99.1.237.68 - - [22/Apr/2020:05:20:49 +0200] “GET / HTTP/1.1” 400 762
5.188.206.18 - - [22/Apr/2020:06:17:18 +0200] “-” 400 1879
121.199.70.55 - - [22/Apr/2020:06:30:51 +0200] “GET /setup.cgi?next_file=netgear.cfg&todo=syscmd&cmd=busybox&curpath=/&currentsetting.htm=1 HTTP/1.1” 400 762
85.119.151.254 - - [22/Apr/2020:06:41:04 +0200] “POST /azenv.php?s=158753046491982PC086731138608080 HTTP/1.1” 302 -
85.119.151.251 - - [22/Apr/2020:06:41:09 +0200] “CONNECT check.best-proxies.ru:80 HTTP/1.1” 400 795
85.119.151.251 - - [22/Apr/2020:06:41:14 +0200] “-” 400 1879
85.119.151.254 - - [22/Apr/2020:06:41:20 +0200] “-” 400 1879
196.52.43.87 - - [22/Apr/2020:06:50:17 +0200] “GET / HTTP/1.1” 302 -
217.79.184.125 - - [22/Apr/2020:07:33:29 +0200] “GET / HTTP/1.1” 302 -
217.79.184.125 - - [22/Apr/2020:07:33:39 +0200] “CONNECT checkip.amazonaws.com:443 HTTP/1.1” 400 795
217.79.184.125 - - [22/Apr/2020:07:33:49 +0200] “-” 400 1879
2.183.112.244 - - [22/Apr/2020:07:43:04 +0200] “GET / HTTP/1.1” 302 -
83.97.20.29 - - [22/Apr/2020:07:50:44 +0200] “GET / HTTP/1.0” 302 -
90.115.31.155 - - [22/Apr/2020:07:52:55 +0200] “GET /login.jsp HTTP/1.1” 200 3326
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /css/application.login.css HTTP/1.1” 200 995
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /js/axelor.ns.js HTTP/1.1” 200 4039
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/bootstrap/js/bootstrap.js HTTP/1.1” 200 61962
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/bootstrap/css/bootstrap-responsive.css HTTP/1.1” 200 22108
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/font-awesome/css/font-awesome.css HTTP/1.1” 200 37128
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/jquery.ui/js/jquery.js HTTP/1.1” 200 293687
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /css/view.form.checkbox.css HTTP/1.1” 200 3744
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /css/colors.css HTTP/1.1” 200 8127
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /css/login.css HTTP/1.1” 200 3365
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/bootstrap/css/bootstrap.css HTTP/1.1” 200 105501
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /img/axelor.png HTTP/1.1” 200 4659
90.115.31.155 - - [22/Apr/2020:07:52:56 +0200] “GET /lib/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1” 304 -
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “POST /login.jsp HTTP/1.1” 200 3351
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/bootstrap/js/bootstrap.js HTTP/1.1” 200 61962
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /js/axelor.ns.js HTTP/1.1” 200 4039
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /css/application.login.css HTTP/1.1” 200 995
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/jquery.ui/js/jquery.js HTTP/1.1” 200 293687
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/bootstrap/css/bootstrap-responsive.css HTTP/1.1” 200 22108
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/font-awesome/css/font-awesome.css HTTP/1.1” 200 37128
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /css/colors.css HTTP/1.1” 200 8127
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /css/view.form.checkbox.css HTTP/1.1” 200 3744
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/bootstrap/css/bootstrap.css HTTP/1.1” 200 105501
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /css/login.css HTTP/1.1” 200 3365
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /img/axelor.png HTTP/1.1” 200 4659
90.115.31.155 - - [22/Apr/2020:07:53:01 +0200] “GET /lib/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1” 304 -
90.115.31.155 - - [22/Apr/2020:07:53:07 +0200] “POST /login.jsp HTTP/1.1” 302 -
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET / HTTP/1.1” 200 9644
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /css/modern/theme.css HTTP/1.1” 200 14715
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /studio/lib/bpmn-js/assets/bpmn-font/css/bpmn-embedded.css HTTP/1.1” 200 83861
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /studio/css/bpmn.css HTTP/1.1” 200 1484
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /admin/css/custom-width.css HTTP/1.1” 200 775
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /studio/lib/bpmn-js/assets/diagram-js.css HTTP/1.1” 200 8903
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /css/application.css HTTP/1.1” 200 2313
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /lib/moment/moment.js HTTP/1.1” 200 101906
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /lib/underscore/underscore.js HTTP/1.1” 200 41426
90.115.31.155 - - [22/Apr/2020:07:53:12 +0200] “GET /lib/underscore/underscore.string.js HTTP/1.1” 200 20874

and my catalina:
22-Apr-2020 08:03:45.442 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature [5635]
22-Apr-2020 11:29:42.709 INFO [http-nio-8080-exec-23] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens
at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:430)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:502)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:810)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1623)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
22-Apr-2020 11:53:38.856 INFO [http-nio-8080-exec-11] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens
at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:430)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:502)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:810)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1623)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
22-Apr-2020 11:53:55.087 INFO [http-nio-8080-exec-11] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens
at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:430)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:502)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:810)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1623)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
22-Apr-2020 11:59:14.053 SEVERE [ajp-nio-8009-exec-7] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature [329]
22-Apr-2020 14:29:40.366 INFO [http-nio-8080-exec-22] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens
at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:430)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:502)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:810)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1623)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
22-Apr-2020 15:19:12.713 INFO [http-nio-8080-exec-14] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.
java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens
at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:430)

for information, this is how appear my email status:

Hi @femtonext
I tried with an other account, IMAP, hosted by OVH.
And I have exactly the same problem.

Hi,

It’s really strange, could u plz specify the version of Axelor your are using ?

Thnks

Hi,

Thanks to your help.
I have 5.2.4 version.

Hello!
I have the same problem too :stuck_out_tongue:
I’ve tried with IMAP, SMTP,POP,… with and without SSL, with the good ports
At each test, the connexion is « OK », and the « Fetch » function returns the good number of new emails.
But, when I send an email with Axelor, nothing happens… Actually, the email is in « not send » axelor area (Message-not-send-grid)

I use the 5.3.3 version in local, on MacOs (Mojave 10.14.6).

Can you help us?

Hey All
I’ve made a new test…
it was my fault… :stuck_out_tongue:

To receive and send email in Imap, you have to create 2 instance mail account in « Configuration »:

  • 1 with the right IN port (in SSL : 993)
  • 1 with the right OUT port (in SSL : 465)

everithing works well… but only with the unread mails…

my new need :stuck_out_tongue: :

  • to change the « INBOX » repertory (ex: AxelorIn)
  • to be able to import the « readed » in-mails
  • after having read the new email, I’d like to put them in an other repertory (ex: AxelorOK)
  • to change the « SENT » repertory

Read you soon :stuck_out_tongue:

Hello,

You are right, it is the solution.
Thank you.
Do you know how to attache quotation with message?

salut Jean Guy

de ma modeste experience, tu peux envoyer des devis depuis la section « Client »

Capture d’écran 2020-05-14 à 14.25.16

pareil pour les demandes de quotation fournisseur… mais dans la section « Achat »
Capture d’écran 2020-05-14 à 14.27.28

est ce que cela repond a ta question?

Bon courage

En fait depuis le devis du client, quand tu fais envoyer un email je ne vois pas comment attacher le devis en question au message.